Support
Payment & shipping
Pagos & envíos
PRECIOS
Los precios se establecen en Pesos Mexicanos. BASED ON A TRUE STORY se reserva el derecho de cambiar los precios en cualquier momento sin previo aviso.
POLÍTICA DE PAGO
We accept the following methods of payment: PayPal® y transacciones de OXXO. You may cancel your order in the first 12 hours by sending an email to fashion.basedonatruestory@gmail.com
ENVÍOS
El costo de envío:
Nacional Standard: 140 MXN (México)
US Standard: 1.550 MXN (Estados Unidos)
Todos nuestros pedidos son enviados en un tiempo de 3 a 5 días hábiles. Si necesitas recibir tus productos antes por favor ponte en contacto con nosotros a los correos fashion.basedonatruestory@gmail.com
Una vez que tu pedido ha sido enviado, recibirás un correo electrónico informándote que ya ha sido entregado a la transportadora y su número de guía.
Todo nuestros pedidos son enviados por FedEx (MX/US).
Para envios fuera de México y US, por favor contáctanos antes de la compra, para averiguar la mejor opción de envío para tu pedido.
Payment & shipping
PRICES
Prices are set in Méxican Pesos. BASED ON A TRUE STORY reserves the right to change prices any time without notice.
PAYMENT TERMS
We accept the following methods of payment: PayPal® y transactions with OXXO. You may cancel your order in the first 12 hours by sending an email to fashion.basedonatruestory@gmail.com
SHIPPING
Shipping costs:
Nacional Standard: 140 MXN (within México)
US Standard: 1.550 MXN (to the US)
All orders are shipped via FedEx within 3-5 business days of purchase. If you need to receive your order earlier, please contact us by email at fashion.basedonatruestory@gmail.com
As soon as your order is shipped, you will receive a confirmation email with the tracking number. All our orders are shipped with FedEx (MX/US).
For orders outside of México or the US, please get in touch before your purchase, to figure out the best shipping option for your country.